One workspace replaces your claims AI stack
From intake to payout. Every document understood. Every decision informed. The entire pipeline is AI-native — not AI bolted on.
From document to decision
Ingest
Documents arrive in any format — email attachments, fax, uploaded images, EDI feeds. Charterwell normalizes and classifies them automatically.
Understand
AI extracts structured data from every document type: loss details, policy numbers, coverage limits, medical codes, repair estimates. Not just OCR — contextual understanding of what the data means for this specific claim.
Route
Claims automatically routed to the right adjuster based on coverage type, complexity, and carrier-specific rules. Simple claims fast-tracked. Complex claims get experienced adjusters.
Check
State-specific filing requirements, NAIC standards, fraud indicators, SIU referral triggers — all checked automatically, all documented for audit trail.
Act
Approved claims flow directly to payment systems. The entire lifecycle — from first notice of loss to payment — lives in one workspace.
Built for insurance. Built for production.
50+
P&C document types understood
50-state
compliance rules built in
95%+
extraction accuracy
See Charterwell in your workflow
60–90 day pilot. Measurable ROI before enterprise commitment.
Request a Demo